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Customer Service Representative (Full Time).
McDonald Paper is looking for Customer Service Rep. We offer great growth opportunity, casual dress code, and a friendly work environment. The ideal candidate will be comfortable with customers, self-motivated, with positive "can-do" attitude and team player. Valid driver’s license is a plus. Applicants with food service experience are encouraged to apply.
Duties & Responsibilities:
- Building relationship with client database
- Helping customers in our showroom, e-mailing and visiting customers
- Handling sales calls, accepting returns, issuing refunds and working closely with other teams over issues raised by customers.
- Office administrative work
- Understanding all company procedures and processes.
Requirements:
- Excellent verbal and written communication skills
- Fluency in Russian, Polish, or Spanish is a big plus
- Problem solving skills and outstanding follow through and organizational ability
- Familiarity with Internet tools and products
- Ability to learn complex procedures and proactive in proposing innovations and improvements
- Highly customer-orientated
- Positive attitude, honesty, integrity
- Passion for customer service and sales
- Previous experience in customer service and / or food service will be considered a plus
To apply, please email your resume and cover letter to info@mcdonaldpaper.com.
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Sales Representative (Full Time)
McDonald Paper is looking for a career orientated sales representative with the potential to grow into a management position. This key sales professional is responsible for achieving and exceeding territory sales goals, developing new business and maintaining excellent customer relations.
Duties & Responsibilities:
- Meet and exceed territory sales goals through consultative selling, relationship building, cold calls and referrals.
- Place orders directly through custom order entry system
- Work with the credit department to maintain customers’ account balances and assist in collections when needed
- Develop product knowledge expertise to advise/sell foodservice professionals about their equipment and supply needs
Knowledge, Skills and Abilities:
- Excellent organization and time management skills (ability to set and meet deadlines)
- Fluency in Russian, Polish, or Spanish is a big plus
- Willingness to become a student of the foodservice industry through training and ongoing education.
- Ability to exhibit and exercise sound judgment
- Basic knowledge of Microsoft Word and Excel
- Valid driver’s license and clean driving record
- Strong problem-solving skills
- Comfortable working independently in a growth-oriented, fast-paced environment with conflicting demands
- Excellent interpersonal and communication skills (written and oral) with all levels of staff, management and customers
- Ability to negotiate
- Professional demeanor and appearance
- Basic business math skills (mark-up, commission, percentages)
Education & Experience:
Bachelor’s degree in Business or related field preferred or the equivalent work experience
To apply, please email your resume and cover letter to info@mcdonaldpaper.com.
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Experienced Restaurant/Food Service Equipment Sales Manager (Full Time)
We are growing and looking to hire an EXPERIENCED RESTAURANT / FOOD SERVICES EQUIPMENT SALES MANAGER. The ideal candidate should have at least 3 years experience with food service equipment and kitchen equipment. We will also consider experienced chefs with knowledge of kitchen equipment looking to make a career change. Knowledge of AutoQuotes is a huge plus. You must be a take charge individual with excellent communication and organizational skills and be extremely customer service oriented.
Duties & Responsibilities:
- Duties include pricing, quoting, sourcing and research for customer base.
- Developing clients through leads and maintaining new account base in addition to servicing existing house accounts.
- Sales are both in house and outside.
To apply, please email your resume and cover letter info@mcdonaldpaper.com
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Truck Driver/Delivery Person (Full Time)
We are seeking a NON - CDL Truck Driver/Delivery Person (with an opportunity for promotion).
Requirements:
- Clean and valid driver's license
- Experience making multi-stop deliveries / driving 20 ft short truck (CDL NOT REQUIRED)
- Must be able to lift and carry heavy objects.
- Must be customer service oriented
- Pleasant attitude and professional demeanor.
To apply, please email your resume and cover letter info@mcdonaldpaper.com
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Administrative Assistant (Part Time)
McDonald Paper is seeking for a part-time Administrative Assistant with at least 2 yrs minimum of bookkeeping and administrative experience.
Must be proficient with Microsoft Office, proficiency with QuickBooks -- a huge plus.
Duties & Responsibilities will include but not limited to:
- Help Accounting Dep't with bookkeeping (AR and AP) responsibilities.
- Provide administrative support to Manager of Operations while interfacing with customers and vendors.
- Support CFO and Managers of Operations.
- Data Entry.
- Document Management.
- Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
- Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
- Provides information by answering questions and requests.
- Contributes to team effort by accomplishing related results as needed.
- Basic administrative tasks such filing, answering phone calls and contacting customers and vendors.
To apply, please email your resume and cover letter info@mcdonaldpaper.com