Restaurant reviews online are the gateway to gaining customers. Over 90% of patrons look for reviews for eateries before they go to one. If you have bad reviews, it will be looked at negatively by customers, but you’re bound to have one or two people who are unhappy with your service.
And if you ignore the ramifications of poor reviews, it can have a negative impact on your sales.
Shortages during the pandemic found over 96% of operators had either supply shortages or delays. If you’re a pizza and rib restaurant, and you have no ribs, imagine what happens to your eatery’s reputation. You’ll be left with a lot of unhappy customers who don’t understand the supply chain of a restaurant – at all. While you only have so much control over your supply chain, you can take proactive steps to help deal with future issues. We're going to outline key steps that you can take to lower the risk of restaurant supply chain issues impacting your company.
Gratuity and tips are often confused. As a consumer, you’re more concerned about having to pay more for the service that you receive than anything else. However, there’s a major difference between the two.
What are the differences?
Restaurant owners and managers need to know the legal ramifications of charging automatic gratuities and what it means for their establishments.
Local store marketing ideas for restaurants haven’t changed – much – in the last year. You'll find plenty of opportunities to promote your eatery to locals this year. And with digital still being a must-have form of marketing, you’ll want to spend a lot of time working on your offline marketing.
We're going to share some great local marketing ideas that will help you attract new customers this year.
Want to grow your restaurant this year? Restaurant sustainability may be the key. An estimated 70% of diners care about how their food is sourced, according to the National Restaurant Association. More than 1 in 4 consumers also say that they would pay more for sustainable food.
There are 1.13 billion websites, and this figure grows every day. If you want to build a restaurant website, you need to make it stand out. Your potential customers need to be able to look at your eatery’s menu and operating hours, and maybe have the option to order.
You can hire someone to design a custom site for you, or you can use a website builder for restaurants.
A glass froster or glass chiller is all about presentation – and a little bit of cooling, too. If you sell beer or high-end alcoholic drinks, you’ll appreciate the functionality that frosters offer you. We're going to review some of the best models to consider buying in 2024.
Building an in-house online ordering system is unrealistic for most restaurants, and there’s no reason to reinvent the wheel either. You’ll find dozens of pre-built solutions that will work just fine for your eatery.
In this article, we’re going to review the best online food ordering systems in 2024.
Restaurant public relations remain a crucial marketing component at a time when there are more restaurants and options than ever before. You need to do a little bit of everything, from having a presence online and content marketing to hosting events and working with charities.
And when restaurant public relations work, it helps create a loyal customer base that keeps coming back to your eatery.
If you’re trying to find public relations event ideas for 2024, the list below can help you get started.
Are you redesigning or building a new website for your restaurant in the coming year? If so, it’s crucial to make sure you’re giving visitors the best possible online experience before visiting your establishment.
In fact, research shows that 77% of diners visit a restaurant’s website before they dine in or order takeout.
While your site should be a reflection of your brand and its image, there are some features that the best restaurant websites in 2024 share.
